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Support

Get help with AGEI: account access, agent registration, connectors, billing, evidence receipts, and security

Email Support

For technical support, account questions, or general assistance

founder@cognitiveinsight.ai

We typically respond within 1 business day

Self-Service Resources

Documentation

Browse guides on agent types, policies, connectors, human review, and evidence receipts

Framework Guide

Learn about the AGEI governance framework, tiers, and governance dimensions

Common Support Topics

Account Access

Login issues, password reset, email verification, account recovery

Agent Registry

Registering agents, agent types, governance classification, editing agents

Connectors

Webhook setup, API key authentication, connector events, troubleshooting

Billing & Plans

Plan upgrades, usage tracking, overage charges, invoices, cancellation

Evidence Receipts

Viewing receipts, SHA-256 verification, exporting evidence, audit reports

Security Questions

Data protection, encryption, RLS policies, compliance requirements

Enterprise Support

Need dedicated support, SLAs, or professional services? Contact us about enterprise support packages and implementation assistance.

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